Shipping policy
Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not shipped or delivered on Sundays or public holidays.
Shipping Time
- Standard delivery usually takes 5–10 business days, depending on your location.
- Remote areas may take a little longer.
- We will provide tracking information once your order has shipped.
Shipping Charges
- Shipping charges (if any) will be calculated and displayed at checkout.
- From time to time, we may offer free shipping promotions.
Delays
- While we make every effort to ensure timely delivery, delays may occur due to factors beyond our control such as courier delays, customs clearance, weather, or peak-season demand.
- Shopiculture is not responsible for delays once the order has been handed over to the shipping carrier.
Incorrect Address
- Please ensure your shipping details are accurate at checkout.
- Shopiculture is not responsible for undelivered packages due to incorrect or incomplete addresses provided by the customer.
Lost / Damaged Packages
- If your package is lost or arrives damaged, contact us at shopiculture.shop@gmail.com within 48 hours of delivery.
- We will work with the carrier to resolve the issue and arrange a replacement or refund where applicable.
International Shipping
- Currently, Shopiculture ships only within India. (Update this if you plan to ship internationally.)